If you don't see your questions here, feel free to get in touch!
No, there's no setup fee at all.
No, there are no contracts. You can cancel at anytime.
Your store will be setup within 10 minutes.
Yes, you can change your plan at anytime and you will only need to pay for the pro-rated difference between the two plans.
We accept payment by Visa and MasterCard.
No, each plan is limited to one production store only.
There are over 100 Payment Gateways that are supported by WooCommerce including PayPal, Stripe and many other local payment gateways.
We preinstalled the Stripe extension as well. You can sign up for a Stripe account and start accepting debit & credit card as well as other local payment methods within minutes!
No, you do not need a domain name to get started as we provide a free
.wbmll.com subdomain (for example:
You can connect your own custom domain to your WebMall store with our Standard and Advanced plans.
Our solution is designed to complement and not compete with other platforms like Amazon, eBay, Lazada, Shopee and more.
As a business, you should leverage on multiple eCommerce platforms to have a wider reach.
In addition, an online store of your own adds value to your business as it is regarded as an asset of your own - you have full control and your business is not dependent on others.
With WebMall, your data is yours alone and there are no silly restrictions like the number of products, sales/orders or staff accounts that you can have and we do not charge any transaction fees, commissions or listing fees.
Our infrastructure is powered by Amazon Web Services (AWS), the world's leading Cloud infrastructure provider with High Availability, DDoS Protection and Daily Backups with Free Self-Service Restore.
Our servers are protected by imunify360, an automated security solution powered by Artificial Intelligence with Advanced Firewall, Intrusion Detection & Protection System, Malware Detection & Cleaning, Proactive Defense and more.
We will also install a SSL Certificate by Sectigo (previously known as Comodo) for free to encrypt the connection between your visitors and your website.